Privacy Policy

We collect information that you provide directly to us, including:

• •Contact Information: Name, email address, phone number, and physical address.
• •Appointment Details: Services requested, preferred technicians, appointment dates and times, and visit history.
• •Payment Information: Credit/debit card details and billing information (processed securely through our payment processor; we do not store complete card numbers).
• •Health Information: Allergies, skin sensitivities, medical conditions relevant to nail services (e.g., diabetes, pregnancy, circulation issues), or any other health-related information you choose to share with us.
• •Communications: Records of your communications with us, including emails, phone calls, and messages.

We use the information we collect for the following purposes:

• •To schedule, confirm, and manage your appointments.
• •To send appointment reminders via SMS, email, or phone call.
• •To process payments and issue receipts for services rendered.
• •To communicate promotional offers, special events, and new services (you may opt-out at any time).
• •To ensure your safety and provide personalized service by noting specific health requirements, allergies, or preferences.
• •To improve our services, customer experience, and website functionality.
• •To respond to your inquiries, feedback, and customer service requests.
• •To comply with legal obligations and protect our legal rights.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• •Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as appointment booking platforms, payment processors, email service providers, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• •Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• •Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• •Secure storage of physical and electronic records.
• •Encryption of sensitive data during transmission.
• •Limited access to personal information by authorized personnel only.
• •Regular security assessments and updates to our systems.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• •Access: You may request to view the personal information we hold about you.
• •Correction: You may request to update or correct inaccurate or incomplete information.
• •Deletion: You may request to delete your personal information, subject to certain legal exceptions.
• •Opt-Out: You may opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or by replying "STOP" to our text messages. You may also contact us directly at +1 (662) 690-6085 or nhatthang417@gmail.com.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.